Blog From Author

To MEAT Or Not To MEAT?

  • Dr. Terrance Govender
  • October 18, 2017

I recently got back from an ACDIS chapter conference and managed to engage in an interesting conversation with one of the speakers. During the presentation, the speaker mentioned “No MEAT, please!” when presenting to the attendees. If I understood correctly, the speaker was basing this on the fact that there is no official guideline to using MEAT when documenting for HCC-relevant diagnoses, or really any other viable diagnoses for a patient’s stay. Of course, I disagreed, and below are my reasons for doing so.[...]

Read More
Blog From Author

Physician Education For CDI

  • Dr. Terrance Govender
  • October 11, 2017

It is common knowledge that the reason CDI programs exist is to bridge the gap between the language physicians speak versus what can be accurately captured and coded to represent true patient severity that is communicated to the outside world. In addition, [...]

Read More
Blog From Author

How CDI Programs Contribute To Waste In Healthcare

  • Dr. Terrance Govender
  • August 31, 2017

There is no doubt that healthcare is rife with waste: Processes that do not directly contribute to patient care and outcomes and that interfere with our work, can be, according to LEAN principles, considered waste [...]

Read More
Blog From Author

Could This Be Worse Than Poor Physician Engagement?

  • Dr. Terrance Govender
  • August 23, 2017

When considering what could be detrimental to a CDI program achieving its goals, there are not many factors that I believe can be worse than having poor buy-in or engagement from physicians. Of course, there are many factors that could sabotage the efforts of your program [...]

Read More
Blog From Author

Are Academic Medical Centers Better Performers In Clinical Documentation?

  • Dr. Terrance Govender
  • August 07, 2017

The inner workings of a successful clinical documentation initiative will depend on many factors, including leadership, physician engagement, internal culture, technology, and clinical documentation specialist competency (just to name a few). Many Academic Medical Centers (AMCs) have branding that associates them with clinical excellence, prestige, and innovation. One might assume e [...]

Read More
Blog From Author

What’s In It For Me?

  • Dr. Terrance Govender
  • July 25, 2017

In one of our recent blog posts (‘Should We Incentivize Physicians In CDI’), I outlined my thoughts on incentivizing physicians for the contribution to an organization’s CDI initiative. If you have been in the CDI space for a considerable amount of time, there is no doubt that you have come across the phrase “What’s in it for me?” [...]

Read More
Blog From Author

Who Should CDI Report To?

  • Dr. Terrance Govender
  • July 12, 2017

As the CDI industry continues to grow and take a more prominent position in a healthcare organization’s goals and mission, I think that it’s important to take a closer look at the reporting structure of the CDI function. I believe this can be an all-important step to take, especially if one wants to be a truly effective CDI function that [...]

Read More
Blog From Author

Ten Sales Skills For Physician Advisors & CDSs For Success In CDI

  • Dr. Terrance Govender
  • June 14, 2017

That’s right: Sales. Believe it or not, we are all in sales. Whether it’s you trying to sell your spouse on a specific restaurant for dinner, or a physician advisor or CDS trying to get buy-in from a group or individual physicians, you are selling. Unfortunately, selling has gotten [...]

Read More
Blog From Author

CMI & CDI: To Link Or Not To Link

  • Dr. Terrance Govender
  • June 07, 2017

Achieving physician engagement in CDI has been an uphill battle for a very long time and continues to be so for most organizations. There are approaches that have worked well for some and not so well for others. In order to understand why [...]

Read More
Blog From Author

The Only Thing Your Query Response Rates Are Good For

  • Dr. Terrance Govender
  • June 01, 2017

As the healthcare industry evolves, so, too, have the metrics we use to represent and monitor performance. In CDI, there seems to be one particular metric that keeps rearing its ugly head: Physician query response rates. They are still being used across the industry as a metric that is “supposedly” representative of how well your CDI program is doing and/or assessing the quality of [...]

Read More
Blog From Author

What I Believe Is Fundamentally Wrong With The CDI Industry

  • Dr. Terrance Govender
  • May 25, 2017

I recently got back from the ACDIS 2017 annual conference. It was a great conference and I think the association has come a long way over the last 10 years. It was great to see old colleagues and meet new ones, and learn how the industry is rife with individuals who truly want to make an impact in this space. While I had a great time, being at the conference only confirmed [...]

Read More
Blog From Author

How To Complete The 400-Piece CDI Puzzle

  • Dr. Terrance Govender
  • April 26, 2017

Clinical Documentation Improvement (CDI) initiatives can, no doubt, be very overwhelming for clinicians at the bedside. In fact, with the increasing regulatory and quality requirements hospitals are facing, the evolving scope and expectations of the program can be overwhelming for CDI managers and documentation specialists too. One thing [...]

Read More
Older Posts